Terms And Conditions
Welcome to Global Transcription Hub. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Services
Global Transcription Hub provides transcription, translation, subtitling, and document formatting services. By placing an order, you agree to provide accurate information and clear project requirements to ensure the best results.
2. Orders & Delivery
• Project timelines are agreed upon before work begins
• Standard delivery time is typically 24–48 hours, depending on project size
• Urgent/same-day delivery may be available at an additional cost
• Delays may occur if project details are incomplete or unclear
3. Payments
• Full or partial payment may be required before starting the project
• Payments must be made through approved methods (e.g., bank transfer, PayPal, etc.)
• Work will not be delivered until payment is completed, unless agreed otherwise
4. Revisions Policy
• We offer revisions to ensure quality and client satisfaction
• Revisions are only applicable if the request matches the original project requirements
• Additional changes outside the original scope may incur extra charges
5. Confidentiality
We respect your privacy and guarantee that all files, documents, and information shared with us will remain strictly confidential. Your data will never be shared with third parties without your consent.
6. Accuracy Disclaimer
While we strive for high accuracy, transcription and translation may involve minor variations depending on audio quality, accents, or source material. We do not guarantee 100% perfection but aim for the highest professional standards.
7. Client Responsibilities
• Provide clear and complete instructions
• Ensure you have the legal right to share the content with us
• Review delivered work within a reasonable time and request revisions if needed
8. Intellectual Property
• The final delivered work belongs to the client after full payment is made
• We reserve the right to use anonymized samples for portfolio purposes unless the client requests otherwise
9. Cancellation & Refunds
• Orders can be canceled before work begins for a full refund
• If work has already started, partial refunds may be issued based on completed work
• No refunds will be issued after final delivery, unless there is a proven service issue
10. Limitation of Liability
Global Transcription Hub is not liable for any direct, indirect, or incidental damages resulting from the use of our services. Clients are responsible for reviewing and verifying final content before use.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website and services means you accept the updated terms.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: globaltranscriptionhub@gmail.com
Website: https://globaltranscriptionhub.com/